- As stated on our website, current fulfilment times are 6-10 days.
- The shipping method refers only to timeframes after it has been dispatched. Express Post is usually 1-3 days and Standard Post is usually 3 to 5 days depending on your location.
- Your invoice and tracking number are emailed and texted to you once it has been scanned and collected by Australia Post.
- We are doing all we can to finalise orders faster than stated but the extreme demand and high covid cases are affecting all businesses and we are no exception.
- We are receiving thousands of emails a day so we appreciate your patience in our replies. We aim to respond to you within 24 hours on business days.
- We have a zero tolerance abuse policy. We understand this is a stressful time however we will not hesitate to cancel your order with a 25% restocking fee if you are rude to our staff.